Our Policy

Terms & Condition Policy

Check In | Check Out Time

CHECK IN - 12:00 NOON.

Early arrival is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night.

CHECK OUT - 12:00 NOON

Late check-outs are available on request and subject to availability. A recent Government notification requires guests to present proof of identity at the time of check in. Guests are requested to carry with them the required document during their travel.

Privacy Policy

Notice : When we collect your personal information, we will give you timely and appropriate notice describing what personal information we are collecting, how we will use it, and the types of third parties with whom we may share it.

Choice : We will give you choices about the ways we use and share your personal information, and we will respect the choices you make.

Relevance : We will collect only as much personal information as we need for specific, identified purposes, and we will not use it for other purposes without obtaining your consent.

Retention : We will keep your personal information only as long as we need it for the purposes for which we collected it, or as permitted by law.

Accuracy : We will take appropriate steps to make sure the personal information in our records is accurate.

Refund Policy

Booking cancel before One month than advance =100% RETURN

Booking cancel before 15 Days than advance =50% RETURN.

Booking cancel before 2 to 14 Days than advance =25% RETURN

Booking cancel before last two days than advance =Non Refundable

Cancellation Policy

Reservation must be cancelled 15 days prior to the planned date of arrival. One night’s stay will be levied for cancellations received up to 7 days prior to arrival. 75% of stay will be levied for cancellation received between 7 to 3 days prior to arrival. Full stay will be levied for cancellations received within 3 days prior to arrival.

EARLY CHECK IN :
Check In before 6:00 A.M. will be charged for one additional day.
Check In between 6:00 A.M. to 12:00 NOON. will be charged 50% of room rent.
[ Subject to Availability ]


LATE CHECK OUT :
Check Out after 7:00 P.M. will be charged for one additional day.
Check Out between 12:00 A.M. & 5:00 P.M. will be charged 50% of room rent.
[Subject to Availability ]


Child Policy

02 children of 5 year or below 5 year can stay in the parents room without extra mattress and additional charge.

01 child of 6 year or above 6 year can stay in the parents room with an additional charge for 02 children of 6 year or above 6 year an additional room is necessary.

Hotel does not provide cot \ bed in case of chargeable extra person.Only mattress is provided.

Kasauli Greens